Intrapersonal conflict, which identifies the conflict as being within you,
points to the presence of two needs that carry significance, and to the fact
that you have not yet found a strategy that will allow you to meet both
needs or identify a more inclusive option.
Interpersonal conflict, which looks at conflict between people, identifies
that there are differing needs that are prominent for both parties involved,
and that the way each individual is going about getting these needs met is
negating the needs of the other.
There is the conflict that arises between an individual and their role at
work. It is possible that he or she is operating at a level where interests of
theirs are going unfulfilled. This may be because they are doing more than
is required of them, or maybe, they are not getting the recognition and
appreciation they value.
Finally, there is the conflict that exists between an individual and a group or
an organisation’s principles and the culture in which they have to work.
It is important that you are able to identify which conflict level you are on
at anytime. With this understanding, you can focus your efforts for effective
resolution. It is very difficult to address an issue without an awareness of
what level of conflict you are being challenged with.
Clearly defining expectations or ways in which your needs would be greatly
met at work or within your personal relationships minimises conflict.
Defining expectations provides a map for sustaining the most conducive
relationship with you.